KingBilly Privacy Policy

At King Billy, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit KingBilly Casino.com, register an account, or use any of our gaming services. KingBilly Casino is owned and operated by Novatrix SRL, a company registered in Costa Rica, and we hold a valid license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202508056-FI2. By using our platform, you consent to the practices described in this policy.

Information We Collect

When you register a King Billy casino account, we ask you to provide certain personal details so that we can create, verify, and maintain your profile. We collect information directly from you, automatically through your use of our website, and, where necessary, from third-party verification providers.

• We collect your full name, date of birth, residential address, email address, and phone number during registration
• We store your KingBilly login credentials, including your username and encrypted password, to keep your account secure
• We record your gaming activity, including games played, wagers placed, and results, to operate our services and calculate loyalty rewards
• We process your payment information, including deposit and withdrawal methods such as Interac, Visa, Mastercard, Skrill, Neteller, and cryptocurrencies like BTC, ETH, LTC, and USDT
• We may request identity verification documents (KYC), including a government-issued ID, proof of address, and, where relevant, source-of-funds documentation
• We collect technical data such as your IP address, device type, browser version, and operating system, including data related to King Billy casino mobile usage
• We use cookies and similar tracking technologies to understand how you interact with our website

How We Use Your Information

We use the personal data we collect for several legitimate purposes connected to running our casino responsibly and securely. Our King Billy team relies on this information to verify your identity, detect and prevent fraud, and comply with applicable anti-money laundering and licensing obligations. We also use your data to process transactions, resolve disputes, manage your King Billy casino bonus offers, and personalize the games and promotions you see when you log in.

With your consent, we may send you marketing communications about our latest offers, including our welcome bonus, King Billy no deposit bonus promotions, free spins, and Nobility VIP program updates. You may withdraw this consent at any time by updating your account preferences or contacting our support team, and we will stop sending you promotional messages accordingly.

Cookies and Tracking Technologies

We use cookies to enhance your experience while playing at KingBilly. Cookies help us remember your language and currency preferences, keep you logged in, and understand which features of our website you use most. This allows us to continually improve the King Billy online casino experience for every player, including those accessing our site via King Billy casino mobile devices. You can manage or disable cookies through your browser settings at any time, though doing so may limit certain functions of our website.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted service providers who help us operate our business, including payment processors, identity verification companies, software and game providers, marketing platforms, and regulatory or law enforcement authorities where required by law. Our KingBilly Casino partners are contractually obligated to protect your data and use it only for the purposes we specify. We may also share information with affiliates, such as kingbilly.partners, strictly for the administration of referral and marketing programs.

Data Security

We employ industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use encryption technology to secure sensitive information, including your King Billy login credentials and payment details, during transmission. While we work hard to protect your data, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. We encourage you to keep your King Billy casino login information confidential and to use a strong, unique password.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with our services. We may also retain certain data after account closure to comply with our legal, regulatory, tax, and anti-money laundering obligations, or to resolve disputes and enforce our agreements. Once retention is no longer necessary, we securely delete or anonymize your information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and will respond to your requests in accordance with applicable law.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You may request that we delete your personal data, subject to our legal retention obligations
• You may object to or restrict certain types of processing, including direct marketing
• You may request a copy of your data in a portable format
• You may withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact us using the details provided below, and we will respond within a reasonable timeframe.

Children's Privacy

Our services are intended exclusively for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from an individual under the legal age, we will take immediate steps to delete that information and close the associated account.

Responsible Gambling and Data Use

We may use certain account and gaming data to identify patterns associated with problem gambling and to support our responsible gambling initiatives. This may include monitoring deposit frequency, session length, and self-exclusion requests. We use this information solely to help protect our players and to comply with our licensing requirements under our Anjouan gaming license.

International Data Transfers

As we serve players across Canada and internationally, your data may be processed and stored in countries outside your country of residence. Wherever we transfer your data, we take appropriate steps to ensure it receives an adequate level of protection consistent with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any updates on this page, and significant changes may also be communicated via email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we invite you to reach out to our support team. We are available 24/7 via live chat, or you can email us at support@KingBilly Casino.com. Our support team communicates in English, French, and German, and you can also follow us on Telegram, Facebook, Instagram, and YouTube for updates. We value your trust and remain dedicated to protecting your privacy every time you play with us.